Common questions
Short answers to what people ask before they buy.
Do I need the internet?
No. The internet is needed to activate the key and for updates, and for what you connect yourself, such as copies on Google Drive. All the rest of the work runs without it.
Where is my data?
On your devices. We do not see it and do not keep it. A copy is one file, and with Google Drive connected it goes to your own storage by itself.
I changed computers. Is my key gone?
No. The key is not tied to the hardware. In the app settings, in the list of your devices, press “This is not my device” next to the old one, and its place is freed. If that does not work, write to us and we will help.
Can I get a refund?
Yes, within 14 days, if the key has never been entered: write to us and we will return the payment. After activation there is no refund; we say so before you pay.
What happens when updates end?
The app keeps working with your data, without limits. Only new versions stop arriving.
Can I move to a higher edition?
Yes, at any time. You pay the difference and your data stays where it is.
Will an employee see my revenue?
No. Money summaries are never sent to their device, so there is nothing there to find.
Does it work on a Mac or an iPhone?
Not yet. Today Exsul runs on Windows and Android. When a version for Apple is ready, we will say so on the download page.